Return & Exchanges
Thank you for shopping with us! We hope you love your order, but if you are not completely satisfied with your purchase we accept returns for store credit only.
If you would like to order a different size, return your merchandise as soon as possible and we will issue you store credit if the items are deemed eligible according to the return requirements laid out below. Store credit can be used to order a different size or any of our other products.
- Merchandise must be returned within 14 days of the order delivery date.
- Worn, washed, and/or damaged items will not be accepted for return. Original tags (if applicable) must be attached & intact.
- NO RETURNS ON SALE ITEMS. MARKED 40% OFF OR MORE.
- For defective item claims: contact us within 3 days of delivery date.
- Return your merchandise within 14 days to exchange size.
- We do not offer free returns at this time. Customers are responsible for return shipping costs.
- All shipping fees are non-refundable.
Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. If your return does not adhere to the requirements it may be sent back at additional cost to the customer.
How To Make A Return
- Before making a return please read our policy to ensure that your items meet the guidelines.
- Include your slip that arrived in your package in with your return. If you do not have the slip that came with your order, please write the name you placed the order under on a slip of paper and include that in with your return.
- Mail the return to the address on the slip included with your order. The address is:
554 Enrique Barrera Parkway
San Antonio TX, 78237
- You can mail the return through UPS, FedEx, or USPS