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Pick Up Details

We offer the option for local shoppers in San Antonio to pick up their purchase for a $3 fee. Simply select the pickup option at checkout for method of delivery. In order to complete your purchase you will have to enter your shipping information.

 

How do you schedule an appointment to pick up my order?

After completing your purchase please email us at jlacelboutique@gmail.com ASAP so that we are able to schedule a time and place to meet. Or you can text Jess at 210.274.9334 or Nay at 210.633.7266

What time should I ask to meet?

The girls try their very best to accommodate to the shoppers schedule. When scheduling an appointment they will ask for your availability and let you know what time works best for them.   

Where should I ask the girls to meet me?

The girls typically meet at a half way point between the shoppers location and their location at the time. 

Common meeting locations:

  • Alamo Heights
  • The Pearl Brewery
  • La Cantera
  • Crossroads
  • Target on 151

How do I return the dress if I picked it up?

You can schedule a day to to meet Jess or Nay to return your purchase free of charge.  Or you can ship your purchase within 14 days of order date.

Return address :

J Lacel
554 Enrique Barrera Parkway
San Antonio TX, 78237

Do I get a refund?

We will honor a full refund (less pick up cost). For a full refund, please make sure your return is postmarked within 14 days of order date. For more information on returns please review are Return and Refund Policy.

 

 

We want to provide the best customer service that we possibly can. We hope that this option helps you out! If you have any other questions please feel free to ask.